COVID-19 webinar summary: 5 key points on Belgium hotel performance, 19 May

COVID-19 webinar summary: 5 key points on Belgium hotel performance, 19 May
20 May 2020

Knowing you might not have time to watch our full webinars, we are pleased to continue our series of COVID-19 webinar summaries. In this latest edition, we talk performance in Belgium.

Occupancy dropped as number of cases increased

Occupancy has been decreasing as the number of COVID-19 cases increased. However, occupancy started to slide prior to 17 March, when a shutdown started in the country.

COVID-19 webinar summary: 5 key points on Europe, 7 May

COVID-19 webinar summary: 5 key points on Europe, 7 May
11 May 2020

Knowing you might not have time to watch our full webinars, we’re pleased to continue our series of COVID-19 webinar summaries. In this latest edition, we talk performance in Europe with a focus on Germany, Austria and Switzerland.

RevPAR: levelled since March

RevPAR levels in Germany, Austria and Switzerland fell rapidly from late February through the middle of March. Since that point, RevPAR has levelled off in the three markets.

An introduction to Custom Forecasts and their power in making hotel market projections

An introduction to Custom Forecasts and their power in making hotel market projections
21 April 2020

Our Custom Forecasts provide hotel owners, operators, investors, revenue managers and industry stakeholders with an approachable way to obtain top-line hotel market projections. Launched as an affordable alternative to major consultancies, they offer price points intended to be digestible even at the property level. While Custom Forecasts have grown exponentially year-over-year since their 2014 launch, many industry participants are still unaware that STR offers such a product.

Hotel Operating Expenses Checklist

Hotel Operating Expenses Checklist
6 February 2020

Tracking hotel operating expenses is vital in understanding your property's financial performance and better managing costs, which is part of the equation for increasing your profit margins. Given that gross operating profit is calculated by subtracting total operating expenses from total operating revenues, minimizing expenses and maximizing revenue is the obvious approach to boosting profits.

Hotel P&L Example

Hotel P&L Example
22 January 2020

How P&L statements help you understand your hotel profitability

Understanding your hotel’s financial performance involves thorough analysis of your balance sheet and what is often called your income statement – more commonly referred to as your

How revenue managers should spend their time with STR data

How revenue managers should spend their time with STR data
20 November 2019

If you’re familiar with the hotel revenue management discipline, you probably know that its strategic cycle comprises four main stages—analyze, identify, develop and monitor. You’re probably also familiar with the STAR Report and the dSTAR platform, which empower you with the data intelligence needed to navigate each of those stages and measure your property’s performance on an ongoing basis.

Hotel Customer Satisfaction

Hotel Customer Satisfaction
16 October 2019

In any walk of life, a positive guest experience can go a long way towards creating loyal customers and brand advocates. However, the need for positive experiences is amplified in the hospitality industry. When asked about the forms of information used to plan a holiday, 69% of respondents in our Consumer Travel Insights Report used online review sites, and 51% relied on personal recommendations.

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