The U.S. Open Tennis Championships comes to Queens, New York, once a year, providing hoteliers in the greater New York City market with an annual shot to ace the end of the summer.
NASHVILLE, Tennessee — Nearly a year after hospitality management companies PM Hotel Group and Sightline Hospitality formed a strategic merger under the PM Hotel Group name, the combined company is now a premier player in the lifestyle luxury space.
Third-party hotel management companies play an integral role in the guest experience, and taking note of what they do well and not so well in regard to guest satisfaction can aid the evolution of their operations.
NASHVILLE, Tennessee — Even as wealthy consumers continue to spend on travel, lower-income consumers are pulling back on their travel budgets, which in turn is affecting hotels in the lower-tier economy segment.
NASHVILLE, Tennessee — First Hospitality’s Jenna Fishel has been a strong supporter of the hotel industry’s move toward commercial strategy, and she's experienced some "a-ha moments" behind that.
NASHVILLE, Tennessee — Over the past few years, U.S. hoteliers have waited for demand to recover across all segments, but two of the biggest pain points are fewer international inbound visitors and slowing group demand.
NASHVILLE, Tennessee — During challenging times, small wins make a big difference to your bottom line. At least, that's one thing Stonebridge Companies' Chris Cheney is seeing amid top-line contraction in the hotel industry.
The Langham London opened in 1865 as the city's then-largest hotel. It's taken 160 years and many locations around the world for Langham to return to Europe.
NASHVILLE, Tennessee — Hotel guests today are spending more on food and beverage than they were before the pandemic, even when adjusting for inflation, creating an opportunity for hoteliers.
NASHVILLE, Tennessee — Over the years, labor challenges have cast a shadow over the hotel business, and hoteliers are still trying to restore hospitality's reputation among job seekers looking for a long-term career.
NASHVILLE, Tennessee — With increasing costs and few transactions to drive change of management, the current environment is an especially difficult one to be a third-party hotel operator.
NASHVILLE, Tennessee — The creative process for designing a hotel and the spaces inside draws on a wide variety of factors to balance the wants and needs of both guests and hoteliers.
NASHVILLE, Tennessee — Hotel leisure demand is full of wild swings, none more so than during major events that lead to a lot of hotel bookings and busy weekends for hoteliers.
NASHVILLE, Tennessee — Over the past 12 months, U.S. hotels have been hampered by a triple whammy of negative consumer confidence, the effect of natural disasters and hesitancy from guests to book stays due to uncertainty.
NASHVILLE, Tennessee — Guests are increasingly craving unique experiences out of their hotel stays, whether that comes in the form of a one-in-a-kind property or offerings that are specific to that hotel.
