NASHVILLE, Tennessee — After half a decade in the doldrums, hotel group business is steadily recovering and in some U.S. markets already has returned to pre-pandemic numbers.
While hoteliers have a general understanding of which guests are most likely to drive profits — typically brand- or property-loyal travelers who book directly at retail rates and stay for more than ...
NASHVILLE, Tennessee — Events such as concerts, conferences and sports can all net significant amounts of visitors to a given hotel, but each one can generate different levels of travel intent.
NASHVILLE, Tennessee — Guest review data is a valuable tool for hoteliers to make changes to their operations and strategies to gain more business, as long as hoteliers know how to navigate it.
NASHVILLE, Tennessee — While lower visitation from Japanese travelers continues to be a worry, there's an increasing sense of optimism for PM Hotel Group's Hawaiian portfolio as it sees increasing ...
NASHVILLE, Tennessee — The Virgin brand built itself around an adventurous spirit, and Global Head of Sales, Revenue & Distribution for Virgin Hotels Jeff Borman said that will continue to be the ...
The hospitality industry is constantly chasing how to provide and profit from the experiences today's travelers are seeking, whether that's Instagram-worthy moments or standout levels of service.
NASHVILLE, Tennessee — Leisure demand behavior is a puzzle to solve, but hoteliers using their toolbox of resources hope to crack the code and help them navigate the uncertainty in the segment.
NASHVILLE, Tennessee — For hotel revenue strategy, data is what informs decisions and fuels forecasts. What's as important then is reviewing how everything played out.
NASHVILLE, Tennessee — Experts from industries adjacent to hotels say hoteliers can learn how to better treat guests by better using data and information available to them.
NASHVILLE, Tennessee — Despite some U.S. hotel markets not scoring a goal during the 2026 FIFA World Cup, hoteliers are tightening their operations strategy and are seeing some positive demand ...
SAN ANTONIO — Hotel performance driven by the 2026 FIFA World Cup so far has been a mixed bag, with some host markets hitting their stride while others are relegated to the sidelines.
Hoteliers in Mexico and Canada's 2026 FIFA World Cup host cities are feeling pains similar to their U.S. counterparts — generally lower-than-anticipated hotel demand on the books, with the tournament ...
U.S. hoteliers know the opportunity they have this summer to boost performance with the 2026 FIFA World Cup heading through 11 American cities, but the opportunity to showcase the country could serve ...
Hoteliers have been circling the 2026 FIFA World Cup on their calendars for years now. Now that kickoff is less than 100 days away, the attitude surrounding it is souring.