We are merely days away from the FIFA World Cup, the most anticipated event in North American travel and hospitality in years, and the vibes related to the event have shifted significantly over the ...
One of my favorite business quotes that I always keep going back to is: "Someone is sitting in the shade today because someone planted a tree a long time ago."
Typically, the word “vibes” is used unseriously to refer to intangible, possibly imaginary aspects of non-verbal interpersonal communication. However, research conducted by the HeartMath Institute ...
I hate checking luggage; I think most frequent travelers do. The advent of AirTags and airline apps that track your checked bag through all the steps in the journey have helped make the process of ...
Hotels listing on Airbnb is not a new thing. In fact, I wrote about how some hoteliers were doing everything they could to make the most of the platform despite integration issues almost a decade ago.
There was a time, not so very long ago, where investing in the hotel sector was a niche sport, practiced by those who had either money to burn or in-depth knowledge of thread counts or, hopefully, ...
Technification, defined as the application of technology-based systems to a specific industry, was first used in the 1930s according to the Oxford English Dictionary, but it feels more relevant than ...
Once a year, usually when the sun starts beckoning me outside more, I find myself with the desire to do nothing but lay in the sun near a body of water. So I tap my like-minded friends and we book a ...
A single question is quietly disrupting one of hospitality's most comfortable assumptions. It's not whether your hotel is beautifully designed. Not whether your team delivers warm, genuine service. ...
The recent final collapse of Spirit Airlines here in the U.S. reignited that conversation we often have in the hotel industry around whether hotels can and should operate more like airlines, ...