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Spoiler alert: This is going to feel a bit like a Part 2 from my last column.

Ladies and gentlemen, let me introduce you to your new patron saint of hospitality: Dolly Parton.

Each of us, whether at work or home, have been found guilty of getting caught paying too much attention to detail. Whether it’s the exact shade of grouting on a DIY project or the paper density on a ...

At the recent Hotel Data Conference, Sarah Quinlan, founder of SAQ Economic Advisory, asked the audience a relatively simple question.

Enterprise AI rollouts can fail for the same reason restaurant openings fail: The concept is exciting, but the operation behind it cannot execute consistently. In the same way, an AI assistant cannot ...

A hotel is a solid beast of an asset, the very opposite to Bitcoin. It exists in a set location. You can touch it. Making changes requires closures, dust, tarpaulins and undesirable disruption. And, ...

The United Kingdom government is stepping up its manifesto promise to regulate zero-hours contracts, work contracts that do not guarantee any hours of work, but which are seen by some as being ...

I'm not saying the sky is falling, but maybe it's lowering.

We just wrapped the 18th Hotel Data Conference last week in Nashville. Whether you've attended 18 of them, 14 (like me), one or none, if you work in the field of travel data and analytics, you know ...

We see so many fads in our industry that initially, we thought GLP-1 medications were going to go the same way.

I think of a hotel's business plan the way an architect thinks about blueprints. You do not throw a stack of LEGO blocks together and hope they hold up.

Just like I do every August, I spent the first week of the month in Nashville for STR's and CoStar News Hotels’ Hotel Data Conference, this year in its 18th edition.

For months, I've been in major planning mode.

Like all hospitality conferences, most of the breakout sessions at the recent HITEC and HSMAI Commercial Strategy events focused on the use of AI for various applications. Although I already ...

Where do future leaders learn to make mistakes?

In case you had not seen, the United Kingdom has a new prime minister, one Andy Burnham, and one of his first decisions was to impose a 20% cut to business rates for pubs and live music venues.

I'm not sure if it's as surprising to you as it is to me, but the annual Hotel Data Conference is officially less than a week away.

As industry colleagues approached us at NYU recently, inquiring about our recent portfolio transaction with the principals of the G6, it became evident that there is a growing misconception that one ...

Hotel wellness is widely accepted in principle but remains challenging to implement effectively.

Now that The Big Soccer Tournament is over, the hot takes are rolling in on hotel performance, booking windows and which cities were winners. We have plenty of it right here in our pages.