Support FAQ

 
  • How do I load my logo so it will show up on my reports? Right Arrow Down Arrow

  • I forgot my password. How do I login? Right Arrow Down Arrow

  • We'd like to change the number of users on our CoStar account. What do we do? Right Arrow Down Arrow

  • How do I update my listings? Right Arrow Down Arrow

  • Can I use CoStar when I'm away from the office? Right Arrow Down Arrow

  • I have a key token, but I'm not being prompted with the key token login box. How do I login? Right Arrow Down Arrow

  • I see a "Certificate Revoked" message on my computer. What does that mean? Right Arrow Down Arrow

  • I see a "No Certificate" message on my computer. What does this mean? Right Arrow Down Arrow

  • While trying to print, I'm being being directed back to the home page (or the PDF of the report doesn't appear). How do I print my report? Right Arrow Down Arrow