If you have Windows XP Service Pack 2, it is important to note that there is an integrated pop-up blocker included in this version of Internet Explorer. Pop-up blockers do not automatically recognize business applications like CoStar, so you need to take special steps to address security and access. To print reports without sacrificing Internet security, we recommend adding costar.com as a Trusted Site, adjusting your browser's security level and turn off pop-up blockers. Here is what to do:
If your problem persists, just call us at 888-226-7404. There is also the possibility that you have other pop-up blocker software installed. In that event, we'll help you make the required adjustments.