Women as tech leaders: Leveraging soft skills to stand strong against the AI wave in hospitality
Empathy can make hospitality brands more resilient
Artificial intelligence is transforming the way we live, work and connect. AI is reshaping how efficiencies play out, how we search, how we make decisions and even how we think les...
Forget the funnel. Welcome to AI: The new distribution channel
AI is reshaping the traveler journey and redefining who owns the guest relationship
Twenty-five years ago, could you have imagined how the internet would transform our lives? Everything changed with one click. If I tell my friends’ kids how I used to do research, ...
AI in hospitality: Innovation, intimidation or hype
Mass adoption of new things takes time
Much has been said about the future of AI — the good, the bad and, of course, the dramatic.
Living like a snail and surviving the journey
Travel tips from an accidental digital nomad
As I reflected on what my first Hotel News Now article of 2025 should be, I couldn’t help but take a moment to pause and let it sink in, it is actually 2025, which marks the five-y...
From fragmented to unified: Hospitality-tech future is connected
Collaboration is more valuable than competition when technology intersects with hotels
As the hospitality industry embraces a broader range of technologies, the integration of these systems presents lots of challenges.
Personalizing Pre-Stay With Big Data
Embrace the Advanced Tools To Deliver Hotel Guests What They Want
In today’s data world, we have transitioned from using traditional databases and warehouses to embracing technological advancements and innovations in computing.
Hotel Marketers Must Learn To Survive Without Third-Party Browser Cookies
Consumers Are More Hesitant Than Ever To Share Their Data
Me want cookie! Or at least Cookie Monster does, but do we or do we not want cookies? Like Cookie Monster, we have shown an insatiable appetite for cookies but perhaps, our messed ...
Cyber Security Is Awakening as Key Concern for Hoteliers
Hospitality Makes Attractive Target for Hackers
Last year we spent significant time talking about AI. There is another topic, I believe, that could become recurrent in 2024: cyber security and data protection.
AI Brings Opportunities; Don't Fear a Skynet Scenario
Know the Basics and See the Possibilities
“I need to know how Skynet gets built, who is responsible.”
Workplace Flexibility Must Not Be Reserved Only for Working Parents
Stereotypes, Selective Benefits Are Enemies of Equity in the Office
Regardless if you are physically able or unable to have kids, whether if you have decided to conceive or not to, to adopt or not to, or life just got in the way, there is a motherh...
Eight Problems Women Face in Building a Hospitality Career and Action Steps That Can Help
Resources, Examples Prevalent in Industry
Women face plenty of challenges in building a career.
Inclusion Is More Than Ticking Boxes, Filling Quotas
Travel Tech Industry Must Do Some Soul Searching To Truly Reach Inclusivity
The number of women in technology has been relatively steady over the past decade. However, it will take until 2060 for gender participation in tech to reach 50-50. My question is:...
The Day We Discovered We Are Being Too Much
Women in Hospitality Deserve Better
When I was younger, I never thought I would become an advocate for women in our industry.