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Expert Opinion

Relationships are the real asset

Global Mutual's Nicky Lovell discusses the importance of relationships and data in deploying proactive asset management
Nicky Lovell. (Global Mutual)
Nicky Lovell. (Global Mutual)
By Nicky Lovell
Global Mutual
October 28, 2025 | 11:20 AM

In asset management, there is often a tendency to focus on the numbers. Footfall data, sales performance and occupancy rates remain vital indicators of a retail destination’s growth. However, while these metrics are essential, they tell only part of the story. The real value lies in the relationships that underpin them – between landlords, asset managers and retailers, stakeholders and communities, and the teams who work daily to bring a centre to life.

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