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Phoenix Retail Properties With a Drive-Thru Outperform Peers

Pandemic-Driven Changes to Consumer Behavior Boost Demand at Retail Spaces With a Drive-Thru Lane
A Starbucks location in Cave Creek, Arizona, features a drive-through option. (CoStar)
A Starbucks location in Cave Creek, Arizona, features a drive-through option. (CoStar)
CoStar Analytics
May 17, 2023 | 2:16 P.M.

One trend in the retail property sector ushered in by the pandemic that seems here to stay is Americans’ preference for drive-thru retail locations. Government restrictions on in-person gatherings during COVID-19 forced many restaurants and fast-food operators to close their lobbies and dining spaces. Hungry shoppers who didn’t want to cook at home turned to drive-thru lanes to continue patronizing their favorite dining options more safely.

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