Robert Rauch

Many hotel owners have witnessed this troubling pattern. A property that once commanded premium rates and cultivated loyal guests gradually loses momentum.

Hotel markets are experiencing their most significant supply surge in over two decades. San Diego exemplifies the challenge: the 1,600-room Gaylord Pacific Resort opened in May 2025, with 9 ...

Food-and-beverage quality and service should enhance the hotel guest experience.

Let’s start out 2026 with a healthy mindset for ourselves and our employees. It is also our responsibility as hoteliers to provide for the health and wellness of our guests, and this includes each ...

As we approach 2026, what will be different? We’ll focus on ancillary revenues, marketing technology, wellness and talent.

In today’s competitive hospitality landscape, increased profits are hard to find. Revenues have been growing only slightly, and average rates are generally flat. Labor, energy and insurance costs are ...

The hospitality industry has seen significant transformations over the past two decades, largely due to the rise of cruise tourism and short-term rental platforms such as Airbnb and Vrbo. While ...

Most hotel owners think artificial intelligence is on the horizon. It is already here. From voice tech to predictive maintenance, today’s hotels are running on systems that did not exist a decade ...

Should we use artificial intelligence?

If you're leading revenue strategy for a hotel, you probably already know the fundamentals. What separates a well-run property from one that consistently outperforms its competitive set isn't just ...

Cities like Los Angeles and San Diego are considering massive increases in the minimum wage and they are targeting hotel workers in particular. In Los Angeles, it is 48% — in San Diego it is 45%. ...

The hospitality industry is heading into summer 2025 with a mix of opportunities and challenges. Economic shifts, technological advancements and evolving guest preferences continue to shape hotel ...

In 2025, hotel financing is undergoing unprecedented transformation, spurred by economic slowdowns and shifting market dynamics. Hoteliers are facing a pivotal moment where innovation in funding ...

Q2 is just around the corner — check your success strategies and tactics.

Developing a business strategy is admirable but executing the strategy is the key.

The Federal Reserve orchestrated a soft landing. Yes, quantitative easing used $9 trillion to juice the economy, and as a result, we have steady inflation. We have stuck our kids with a mess, but for ...

Why would a hotel owner need an asset manager?

Much of what the hospitality industry will be talking about is already happening.

It’s usually simple and never easy to know how to approach each year.

After the challenging years of 2020 and 2021, we saw a promising resurgence in 2022 with the advent of "Revenge Travel." This trend, coupled with the addition of corporate and group business in 2023 ...