Teach hotel employees to treat guest food allergies seriously
Label everything and ask the right amount of questions to prioritize guest safety
On my journeys across nearly 70 countries, one thing always lurks in the shadows, no matter where I go. Food allergies. Yes, I am a problem child and one of those most dreaded patr...
How the hospitality industry can step up in times of crisis
Is your hotel prepared for when disaster strikes?
When I woke up on the morning of January 7, 2025, it was like any other winter day in Los Angeles. Clear, bright blue skies with a temperature warmer than the rest of the country. ...