Natalie Harms

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Editor's Note: Some linked articles may be behind subscription paywalls.

Seven World Cup matches took place in my backyard of Houston, and while I didn't attend any of the games, I sat front row waiting to feel the impact of the influx of fans into my hometown.

Editor's Note: Some linked articles may be behind subscription paywalls.

Hotel guests are increasingly happy customers, according to a new report that found that guests were overall more satisfied than they were last year.

Editor's Note: Some linked articles may be behind subscription paywalls.

Editor's Note: Some linked articles may be behind subscription paywalls.

SAN ANTONIO — Most conversations about artificial intelligence use in the hospitality industry skew positive, lauding the technology's immense ability to improve operations, the guest experience and ...

SAN ANTONIO — There has been a fundamental shift in the way hoteliers talk about profitability, and the hospitality industry can no longer call it a post-pandemic blip or temporary change.

Within the hospitality industry, everyone from ownership to on-property staff seems to be talking about artificial intelligence and the impact it will have on hotels.

SAN ANTONIO — Tanya Pratt said she doesn't have to look too far to learn about the hotel industry's future generation of customers because they are frequently in her house.

America turns 250 years old this weekend, and, in between your fireworks and hot dogs, I hope you also reflect on how much has changed during that semiquincentennial period.

SAN ANTONIO — Despite the ever-evolving landscape of macroeconomic headwinds, U.S. citizens still have a strong thirst for experiences and creating memories, and travel is still the best avenue for ...

SAN ANTONIO — The impact of artificial intelligence on the hotel industry has been up for debate for years now, and experts are ultimately still divided on what a fully AI-enabled and equipped travel ...

SAN ANTONIO — Hotel performance driven by the 2026 FIFA World Cup so far has been a mixed bag, with some host markets hitting their stride while others are relegated to the sidelines.

Sunstone Hotel Investors has entered into a definitive agreement to sell the Hyatt Regency San Francisco for $279 million, or around $340,000 per key.

The U.S. turns 250 years old next month, and, unsurprisingly, the number of buildings and businesses that predate the country has dwindled over time.

William "Trey" Conking, executive vice president and chief financial officer of real estate investment trust Summit Hotel Properties, is leaving the company.

Every summer, New Braunfels, Texas, northeast of San Antonio attracts families and groups looking to cool off by floating down one of the nearby rivers. However, a hotelier who recently revamped a ...

Editor's Note: Some linked articles may be behind subscription paywalls.