Engage and convert: Maximizing hotel direct bookings with social media
Customer service, retention and engagement can all be enhanced
Reservation types are not all created equally; direct bookings are essential to your hotel’s financial health and independence.
Employee-committed fraud costs companies billions in losses, report says
Know common fraud schemes and how to detect them
In 2024, the Association of Certified Fraud Examiners released the 13th edition of its comprehensive Global Study on Occupational Fraud and Abuse, titled A Report to the Nations. T...
AI's Rapidly Evolving Landscape and its Impact on the Hospitality Industry
Know the Risks and Rewards of Integrating This Transformative Technology
Artificial intelligence has been around for decades and can be defined in one way as the simulation of human intelligence, specifically by machines.