Cornelia Kausch is founder, leadership coach and consultant at CK Hospitality Advisors GmbH. Her areas of expertise include strategy and brand development; asset management; change management; refurbishment and renovation projects; sales and marketin...
Cornelia Kausch is founder, leadership coach and consultant at CK Hospitality Advisors GmbH.
Her areas of expertise include strategy and brand development; asset management; change management; refurbishment and renovation projects; sales and marketing; and operations for small and large hotels across star ratings. Since leaving the hotel sector, she has fine-tuned her methodological toolkit and embraces the psychodynamic approach she learned at INSEAD via her life coaching advisory Psychodynamic Coaching.
When it comes to our guests, hospitality is great at hitting the spot. But when it comes to our very own people — our staff and employees — we often miss the mark.