April 15, 2021
Lisa Cain
HNN columnist
Dr. Lisa Cain is an Assistant Professor in the Chaplin School of Hospitality & Tourism Management at Florida International University. Her research interests include employee and customer experiences in the hospitality industry.
Dr. Lisa Cain is an Assistant Professor in the Chaplin School of Hospitality & Tourism Management at Florida International University. Her research interests include employee and customer experiences in the hospitality industry.