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Intelity created the world’s first fully interactive guest services interface, ICE (Interactive Customer Experience), with a full, real-time backend management tool that measures ROI and integrates into property management and point-of-sale systems. The customizable interface allows guests to arrange services via an in-room touch screen (ICE Touch); TV (ICE TV); smartphone (ICE Mobile); laptop (ICE Connect); or touch screen (ICE Lobby). ICE technology enhances the guest experience, increases efficiency, reduces labor costs, and builds revenues. |