LOS ANGELES—Hotel technology vendors gathered at the Hospitality Industry Technology Exposition & Conference in Los Angeles from 23-26 June to display and debut hotel technology solutions.
The following is a roundup of product information from the L.A. Convention Center show floor submitted by companies to Hotel News Now:
Bittel
NEO
HITEC Booth #1445
Bittel introduces a new, colorful, in-room electronics series that blends design with mobile device charging. NEO offers more style choices, more color choices and a smaller footprint than most devices in the market. It features two USB ports and Bittel's patented Multi function charging cable to connect guests' Apple legacy (iPhone 4s and older), Apple lightning (iPhone 5 and new iPad), Micro USB (Android, Blackberry and Windows) and audio 3.5 (for music) mobile devices.
CheckMate
CheckMate Mobile Check In
HITEC Booth #122
CheckMate enables hotels to provide a better welcome experience to guests. The revolutionary new technology allows guests to complete check-in via their mobile phones and empowers hotels of any size to increase revenue and exceed guest expectations. The platform also provides the hotel with a rich customer profile before the guest arrives including contact information, room preferences, special requests, arrival times, loyalty numbers, social and TripAdvisor history. That information can be used effectively to create personalized experiences and targeted real-time offers.
Comcast Business
Comcast Business Hospitality
HITEC Booth #1141
Comcast Business Hospitality is a product suite consisting of Ethernet, Internet, HD TV and Voice services customized for the hospitality industry. It enables hotels to leverage advanced technology from a single provider to help enhance the guest experience and streamline back-office operations. The combination of Comcast’s broad portfolio of services, high-performance network and 24 x 7 enterprise support team make it uniquely suited to meet the needs of the hospitality industry.
Hospitality Technical Services
Hotel Network Design
HITEC Booth #1248
Hospitality Technical Services (HTS) specializes in hotel network design, systems integration, installation and support for guest and visitor based Internet access and converged networks. HTS combines the insights and perspective of a hotel owner and operator with broad technology and management expertise. Services range from complete HSIA and converged network installations and upgrades to taking over guest support with simple non-CAPEX gateway swap-outs. HTS is a fully certified Marriott GPNS provider and works with all major brands.
Indra
Travel Management Suite
HITEC Booth #640
Indra's Travel Management Suite (built on the world-leading SAP technology platform) offers an integrated solution for hotel chain management unlike others introduced to the U.S. hotel market. It offers unsurpassed functionality for any business area, and it is open, configurable, stable, modular and extensible through the wide universe of SAP customizers and development companies. Hotels can start with any of the TMS modules and add-on as needed in the future, providing a more custom approach to enterprise management.
LG Electronics
Pro:Centric Smart IPTV LY970H
HITEC Booth #819
The star of the LG Electronics’ Pro:Centric Smart IPTV series, model LY970H, is a full HD display, with interactive service support and LG EcoSmart™ technology.
This second generation direct-lit LED TV with a sleek ultra slim bezel, includes the web OS platform, providing a multi-threading software architecture that supports the running of multiple applications. The unit also incorporates a three speaker system, with an integrated sub-woofer for improved sound quality.
Mobile Simple
ABreez
HITEC Booth #1751
Mobile Simple introduces ABreez, the hospitality industry's first cloud-based mobile application for minibar operations. ABreez Mobile transforms the manual process of checking minibars and in-room amenities into an efficient and fun task for room attendants. This patent-pending solution works with all types of fridges and snack trays. It’s simple. It's scalable. It's secure. It costs just pennies per room per month, and delivers an ROI in days. It comes with a FREE 30 day trial.
Monscierge
Connect Mobile App and Lobby Touchscreens
HITEC Booth #1061
Monscierge is a global software company specializing in innovative hospitality solutions for properties, owners and brands. The Monscierge product line, Monscierge Connect, enhances communication between a hotel's guest and staff through mobile, tablet, large-format touch-screen devices, and a central Web-based platform that manages property content. With installations in almost 80 countries and multilingual capabilities, Monscierge is dedicated to improving guest experiences and hotel staff efficiency throughout all hospitality service tiers.
Nomadix
Nomadix Internet access gateways
HITEC Booth #1327
Pervasive mobile device use is causing bandwidth headaches for hotels. With Nomadix renowned, reliable and scalable Internet gateways, hotels can control bandwidth to keep traffic flowing – securely providing a fair share of bandwidth for all guests. Nomadix gateways offer the best access control and bandwidth provisioning with tiered capabilities to allocate bandwidth by priority, location or class. Nomadix load balancing, layer seven application prioritization, content control and reporting ensure that Internet access is further optimized.
OpenWays
BlueWays
HITEC Booth #1209
OpenWays, developer of the hospitality industry's first mobile key front-desk bypass solution, introduces BlueWays©, a mobile key products that adds the power of Bluetooth 4.0 (BLE) and iBeacon® to enable quick and cost efficient deployment, thanks to new upgrade kits made for the major hotel lock brands. OpenWays enables guests to use any of the 7 billion mobile phones on the planet to unlock their room doors using Bluetooth 4.0, NFC, RFID and Crypto-Acoustic Credentials™ (CAC™) technologies.
Quadriga Worldwide Ltd
CoCo
HITEC Booth #119
With Coco, Quadriga can provide a simple and cost effective solution which utilizes the existing TV coaxial cabling to deliver IP connectivity to every room, with speeds up to 880Mb. This avoids the capex and opex costs and disruption related to deploying new structured cabling and improves the legacy performance of the existing coaxial infrastructure.
CoCo uses DOCSIS 3.0 technology, powered by Broadcom, which is optimized for hotel deployment, supporting up to 200 rooms and both the IP and TV network from a single headend.
RoamingAround
Mobile Engagement
HITEC Booth #345
RoamingAround showcased the latest hospitality mobile technology for guest engagement, including 360-degree spherical virtual room tours, geo-location mobile tracking, Mobile Key by OpenWays, cellular signal enhancement, and single/multi-redemption incentives. RoamingAround's mobile solutions are innovative, customized and proven to make each hotel operate better and make its services more engaging. RoamingAround's mobile solutions are all encompassing to reach all areas of engagement that are guest-centric throughout the experience.
Uniguest
U-Connect
HITEC Booth #1613
Uniguest is the world’s number one provider of hotel business center systems. Whether your hotel uses a PC or Mac platform, U-Connect by Uniguest will meet your business center needs. Available in 18 languages, you'll find U-Connect computers serving guests throughout the U.S. and in 40 countries.
Every solution is backed by our Secured Advantage software which protects both users and hardware, all with 24/7/365 support. Find out more about U-Connect at www.uniguest.com.
ZDirect
Automated Responsive Designer
HITEC Booth #735
ZDirect, hospitality's Email Service Provider and pioneer of Hotel Marketing Automation, unveiled a new tool for Responsive Email Design that is making mobile engagement with guests easier. ZDirect's new Automated Responsive Designer will give hoteliers a way to reach 100% of their customers by presenting email communications in a format that instantly fits each mobile device without requiring expensive coding from a programmer or anyone on the team knowledgeable in HTML or other coding languages.