Phone and e-mail support is available Monday through Friday from 8:00 AM to 8:00 PM ET and Saturday from 9:00 AM to 6:00 PM ET.

Complimentary customer support for CoStar ARES support will be discontinued as of Dec. 1, 2005. After this date ongoing support options include:

• Self-help access to the web-based CoStar ARES Knowledge Base
• Paid support from ARESTraining.com. Details are available at: http://www.arestraining.com/support.htm